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Privacy Policy

Effective Date:  10.15.2025

Thermador Appliance Repair (“we,” “us,” or “our”) respects your privacy and is dedicated to protecting the personal information you provide through our website, www.thermadorappliancefixing.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect
A. Information You Voluntarily Provide

We collect personal information that you submit when you:

  • Complete a contact or service request form

  • Schedule a repair appointment

  • Request an estimate

  • Subscribe to marketing or service updates

 

This information may include:

  • Name

  • Email address

  • Phone number

  • Service address

B. Automatically Collected Information

When you access our Website, we may automatically collect certain technical information through cookies and analytics tools, including:

  • IP address

  • Browser type and device details

  • Operating system

  • Pages visited and browsing activity

  • Referring website

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and service requests

  • Confirm and manage repair appointments

  • Send service-related updates and notifications

  • Provide promotional communications (if you opt in)

  • Improve Website functionality and user experience

  • Maintain security and prevent fraudulent activity

3. Sharing of Information

We do not sell or rent your personal information.

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We may share your information with:

  • Trusted third-party service providers who assist with hosting, analytics, messaging, or operational support

  • Legal authorities if required by law or necessary to protect our rights

 

All third parties are required to keep your information confidential and comply with applicable privacy laws.

4. SMS/Text Messaging Consent

By providing your phone number and submitting a service request through our Website or scheduling form, you consent to receive SMS/text messages from Thermador Appliance Repair related to appointment confirmations, technician dispatch notifications, repair status updates, billing communications, and customer care follow-ups.

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Message frequency may vary. Message and data rates may apply.

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You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or visit www.wefixthermador.com.

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SMS consent is not shared with third parties or affiliates for marketing purposes.

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For full SMS Terms & Conditions, please visit: https://www.wefixthermador.com/terms-of-use/

5. Cookies and Tracking Technologies

By providing your phone number through our Website or booking system, you consent to receive SMS/text messages from Thermador Appliance Repair related to:

  • Appointment confirmations and reminders

  • Technician arrival notifications

  • Service status updates

  • Customer support communications

 

Message frequency may vary. Standard message and data rates may apply.

 

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact:

Email: info@thermadorappliancefixing.com
Phone: 3235105522

 

SMS consent is not shared with third parties or affiliates for marketing purposes.

For full SMS Terms & Conditions, please visit:
https://www.thermadorappliancefixing.com/terms-of-use/

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is completely secure.

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies before submitting personal information.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we maintain about you

  • Request corrections or deletion

  • Withdraw consent where applicable

  • Object to certain data processing activities

  • File a complaint with a data protection authority

 

To exercise your rights, please contact:
info@thermadorappliancefixing.com

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

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Thermador Appliance Repair
Website: https://www.thermadorappliancefixing.com
Email: info@thermadorappliancefixing.com

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